How to: Manage addresses and contacts – Restricted Product

Welcome to the Overtur Restricted Product Resource Center! This comprehensive guide is designed to provide you with all the essential information you need to dive deep into the world of managing all the different addresses within your restricted accounts. By the end of this article, you will be able to:

Describe the difference between Manage Users vs Manage Contacts and Manage Addresses sections
Identify why an address may not show up on the create authorization form
List the steps on how to set default addresses

1. Account Address

The account address is an identifier only. If there are multiple at different locations, unique addresses can be set per account.
These are NOT shipping addresses and will not be reflected in the Manage Shipping area nor be available to select on an authorization.
There is also no verification to check if the addresses entered here is valid.To update or change the account address, Click Edit info. Make the necessary changes and click Save Edits.

2. Default Addresses

Default Addresses will prepopulate on the authorization form. It saves time on having to set several fields when the address and contact are the same.
The address and contact can still be changed if necessary.
If the address has not synced or is inactive, the option to Set as Default will not appear.

To set, click into the Manage address section, click the ellipsis next to the address to be used and click “Set as Default. ” Repeat in the Manage Contact section.

TIP – Both a contact and address should be set as default

If different addresses are required per product type, click on the pencil icon next to each section and set individually.

3. Manage Addresses and Manage Contacts

Manage Addresses and Manage Contacts are specifically for shipping purposes.
Records must be added here for use on an authorization
If an address is deactivated or not synced, it will not show up on the authorization
All addresses go through an address validation system

Click HERE to login to Restricted Product.

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