Brooks Ray
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Activity overview
Latest activity by Brooks Ray-
Brooks Ray created an article,
Restricted Product Release June 2025
The team has been hard at work and we have an exciting release to highlight. You may have been using our new Chatbot to help answer some of your questions, and now we are making it even easier...
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Brooks Ray created an article,
Announcement: Overtur Key System Management May 2025
The Overtur Team is excited to announce the launch of Overtur Key System Management, a comprehensive tool designed to revolutionize how you manage and control your key systems. Check out this artic...
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Brooks Ray created an article,
Restricted Product Release October 2024
As part of Allegion's ongoing commitment to enhancing user experience, a few UI updates have been made to the Restricted Product Application to improve overall usability. Update Success Message...
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Brooks Ray created an article,
How to: Submit Feature Request
We are constantly looking to improve our software and one of the best ways we can do this is with collaboration with our users. We have a dedicated location for our users to submit requests ...
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Brooks Ray created an article,
Introduction: What is a Community and Why Should I Care?
We are thrilled to introduce our newly established Community section of the our Resource Center, a dynamic hub designed to harness the collective knowledge and expertise of our vibrant communi...
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Brooks Ray created an article,
How to: Submit a Ticket
You may occasionally run into an issue that the Resource Center does not have an article on or you might have a request outside of the normal expectations of the software. We ask you submit a...
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Brooks Ray created an article,
Schlage Restricted Product Brochure
The following brochure is a great tool to get introduced to Restricted Product and how to begin. *The Zendesk platform does not natively support PDF files. For a better viewing experience chec...
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Brooks Ray created an article,
How to: Add an Expiration Date to Your RPA
Welcome to the Overtur Restricted Product Resource Center! This article is used to explain the differences between setting a Restricted Product Authorization (RPA) to be one time use only or to ha...
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Brooks Ray created an article,
Restricted Product Release April 2024
New Feature – Add an expiration date to your RPA (Restricted Product Authorization) It is part of Allegion’s continuous effort to look for ways to leverage digital applications to reduce the ...
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Brooks Ray created an article,
Announcement:
We have added support for a new Chat option in the Resource Center for our Signed In Users. Take a look at the bottom right of your screen to engage with the new feature!